PRIVACY POLICY

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and in and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy carefully to get a clear understanding of how we collect, use, protect or other wise handle your Personally Identifiable Information in accordance to our website.

Lowell Running collects important client information in an effort to improve the shopping experience. The information allows us to better serve our clients by improving the quality our products and services

The privacy policy (the “Privacy Policy”) described below covers the entire Lowell Running website (“the Site”, “we”, “us,” or “our”). Phrases such as “you”, “your” and other similar expressions refer to our customers, or the specific users of this Site. By visiting and using the Site, you accept the practices described in this Privacy Policy.

The Information We Collect

  • Name
  • Address
  • E-mail address
  • Phone
  • Age
  • Gender
  • Injury history
  • Running background
  • Payment information

In addition, we maintain a record of your purchase history, product interests, and whatever other membership details that might enable us to improve your shopping experience. We understand that we are the sole owners of the information collected on this site and we recognize that we must maintain and use customer information responsibly.

European Union Global Data Protection Regulation (GDPR)

Lowell Running LLC understands Member Registration, Workout Information, Social Wall Information, and Payment Information through our partners and vendors may be considered Personal Data under European Union Global Data Protection Regulations (GDPR). Lowell Running, LLC endeavors to comply with GDPR including, but not limited to, a) protecting your right to have Personal Data collected only after you have specifically taken action to approve the collection of your Personal Data, b) the right to easily access a mechanism to withdrawal that approval and have your Personal Data promptly removed from our proprietary internal database, c) using industry standard best practices to maintain care, custody, and control over the Personal Data we collect, and d) reporting as prescribed by GDPR any breach of Personal Data within 72-hours of our discovery of such breach. Lowell Running, LLC believes the nature and scope of the Personal Data it collects does not require the designation of a GDPR Data Protection Officer.

How We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We will use the information you provided us to respond to you only when it is necessary in regards to the reason you contacted us or to resolve any ordering issues. Unless you ask us not to, we may contact you in the future using the information you provided us about any site promotions or specials on our products and services.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we take reasonable precautions and follow industry best practices to assist us. We have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. The identity of our website is authenticated with Secure Sockets Layer (SSL) technology and any customer information sent to the server are encrypted. In addition, we will not share any of your personal data offline with any persons not authorized by you.

Our Commitment to Children’s Privacy

When it comes to the collection of personal information from children under the age of 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United State’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of website and online services must do to protect children’s privacy and safety online.

Do We Use Cookies?

We do not use cookies for tracking purposes.

How to Access or Correct Your Information

You can access all your personal identifiable information that we collect online and maintain by emailing info@LowellRunning.com. To protect your privacy, we will take reasonable steps to verify your identity before granting access or making any corrections.

Updates & Modifications to Policy

We may modify this Privacy Policy at anytime. If we do so, we will post any changes on this page. Policy changes will apply only to information collected after the date of the change.

How to Contact Us

Should you have any questions or concerns about this Privacy Policy, please send us an email at info@LowellRunning.com.